In preparation for the upcoming enrollment period for Academic Year 2025–2026 which officially starts today, June 2, the University Media and Information Office (UMIO) of Biliran Province State University (BiPSU), through its ID Production Office, officially launched its Online Appointment System for ID Issuance on Friday, May 30.

Leading the initiative, UMIO Director Apple Joy Balondo-Visitacion and ID Production Head Ralph Javines conducted a technical demonstration for all UMIO staff before the official implementation. This session aimed to ensure staff readiness in client assistance and to verify the system’s ability to deliver IDs in a timely manner, with a 10-minute turnaround goal.

The decision to adopt an appointment system came after the office experienced a significant surge in clients during previous enrollment periods. 

Long queues and service delays prompted the development of a digital solution aimed at improving efficiency, reducing waiting time, and delivering faster service. 

“This appointment system allows us to manage both our time and resources efficiently,” Ralph Javines, ID Production head, said. “More importantly, it ensures that students can receive their IDs quickly and without unnecessary hassle.” 

Javines reiterated that the system is only for officially enrolled students, and that they must complete their enrollment before scheduling an appointment.

UMIO Director also emphasized the importance of service innovation in responding to student needs. “This project shows our commitment to continuous improvement. By introducing digital systems or by going digital, we are making our processes faster, more organized, and more student-friendly,” she said.

BiPSU President Dr. Victor Catigbe Cañezo, Jr. commended the ID Production team for their proactive approach. “I appreciate the commitment of our staff to adopt practical and innovative solutions. This online system reflects our shared goal of providing fast, reliable, and student-centered services. It’s a step forward in building a modern and efficient university, in line with the principles of the Ease of Doing Business and Efficient Government Service Delivery Act, as advocated by the Anti-Red Tape Authority (ARTA),” Dr. Cañezo said. 

Moreover, the university president also encouraged other offices within the university to follow suit by developing or adopting similar online appointment systems to further streamline services and enhance operational efficiency across all units.

The new system is designed to be simple and accessible. Students may book an appointment by visiting https://tinyurl.com/4663892j or by scanning the official QR code provided. Once the appointment is confirmed, a link to the Online ID Application Form will be sent directly to the student’s registered email.

On the scheduled appointment date, students must proceed to the UMIO- ID Production Office located on the second floor of the university gymnasium, where their photo and digital signature will be taken. The office reminds students to strictly follow their scheduled time, as missed appointments will require rebooking. Once processed, the ID will be printed and issued within 10 minutes.

BiPSU encourages all fully enrolled students to use the new system to avoid delays and ensure a smooth enrollment experience. 

Complete details and visual guides are available through the university’s official online platforms.

[This news article aligns with Sustainable Development Goal No. (SDG) 9: Industry, Innovation and Infrastructure, and also supports SDG 4: Quality Education.]

#WoWBiPSU